Privacy Policy

This privacy policy sets out how Gilligan Legal Costs Management uses and protects any information that you give when you use this website.

Gilligan Legal Costs Management ("Gilligan LCM") is a trading name of Masters Costs Consultants Ltd, which is a company registered in England and Wales, No. 03340399.

Gilligan LCM is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

How we use your data

We require information to understand your needs and provide you with a service, and for the following reasons: –

To respond effectively to our clients' enquiries;
For internal record keeping purposes;
To improve our products and services;
To analyse the usage of our website.

This information is collected in several ways, such as through our contact form on our web page, over the telephone, or corresponding by email and post.  We may also utilise voice recording for training and monitoring purposes.

Your personal information includes details such as your name, business address, telephone number and email address.

Data Shared with third parties

We will not sell, distribute or lease your personal information to third parties unless we have your permission to do so.  Our work for you may require us to give information to third parties such as courts, expert witnesses and barristers to administer your enquiry and meet contractual obligations in line with your instructions.


We are committed to ensuring that your information is secure.  To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about webpage traffic and improve our website to tailor it to customers' needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.  A cookie does not in any way give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  However, this may prevent you from taking full advantage of our website.

Your rights

You may request details of personal information which we hold about you.  We will send you a copy of your information within 30 days of your request at no extra cost.  If you would like a copy of the information we hold about you, please contact us by post or through our 'Contact' page.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible.  We will promptly correct any information found to be incorrect.

You have the right to ask that we erase all personal information we hold about you.  Please contact us in writing by email or post and we shall fulfil your request within 30 days.

Any changes to our privacy policy will be posted on this page.  Please do check our website regularly for any changes.

If you have any comments, queries or complaints regarding our use of your data, or if you believe that any information we are holding about you is incorrect, please get in touch through our 'Contact' page, or in writing to:

Gilligan Legal Costs Management, Suite A113, 25 Goodlass Road, Liverpool, L24 9HJ